We bank with a well-known chain. I have hated them for a while, but we are finally taking steps toward leaving them (to the extent that we can, as we still have a loan with them), which feels *fabulous* by the way. Here are just *SOME* reasons why we hate the devil bank.
1. "Free" online bill pay is not free. It's $7 a month.
2. Overdraft "protection" at $35 a pop, even when my paycheck went through the same day, they just retroactively posted the overdrafts earlier than the paycheck, even though the paycheck went through first and the overdrafts weren't even "pending" at the time the check went through.
3. Non-helpful customer service when I call about above overdraft timing (i.e. "there's nothing I can do, because that 5 minutes difference is forever")
4. Not assisting us to get caught up on being perpetually in the hole due to direct deposit advances.
5. This article. NOT COOL, jackasses.
6. ATMs are hard for me to reach from the car with my stubby arms (ok, that's not really specific to this bank, but whatever).
7. Charging a maintenance fee greater than the interest earned on a savings account so that we actually lose money by having the savings account.
8. "Overdraft" credit card interest rate. 30%. For serious.
9. Not free ATMs.
10. They just don't give a flying fuck about how much they are hurting the average person trying to get out of debt. Money grubbing assholes. Plus, dog killers.